Thursday, December 21, 2023

Outbound Deliveries Displayed Under the Previous day's Delivery Date

Issue

Outbound Deliveries displayed under the Previous day's Delivery Date in datasource Outbound Delivery Item.

Reproducing the Issue

Ø  Go to the Business Analytics Workcenter and Design Data Sources view.

Ø  Find Outbound Delivery Item Details and Preview.

Ø  In the report you will see that the Outbound Delivery with Delivery Date say DD/MM/YYYY at 00:00 hours CET will be displayed with Delivery Date of Previous Day in UTC.

Root Cause:

Ø  The Delivery Date Time is stored in the backend in UTC.

Ø  You may have set the time zone to CET, which is UTC+1 on normal days, and UTC+2(daylight saving, usually starting from the last week of March to end of October) during summer. The Data Source works with UTC time.

Example:

 If you have performed a delivery on DD/MM/YYYY at 00:00:00 CET, this would be stored as a delivery for Previous day at 23:00:00 UTC in the backend.

Thus, this delivery would not be selected when a query is performed for DD/MM/YYYY

Resolution:

Ø  This is the expected behavior.

Ø  As a workaround follow the below steps-
We can personalize and set the time zone to CET and log off.

Ø  Go to Outbound Logistics and Outbound Deliveries View and in Advance Search. Enter Delivery Date DD/MM/YYYY

Ø  We will be able to see the outbound delivery created on DD/MM/YYYY at 00:00 hrs CET.


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